Frequently Asked Questions

Alianza Health Partners delivers eight integrated service lines: Primary Care and Value-Based Care, Specialty Care, MSO (Management Services Organization), Digital Health through our MyChron platform, Provider Staffing, ASC Platform, Medical Tourism, and Municipality Community Care Centers. Each service line is designed to work together to improve health outcomes across Puerto Rico.

Yes. Alianza Health Partners is bilingual by design. All of our services, patient communications, and digital tools — including the MyChron platform — are available in both English and Spanish. Our entire staff is bilingual, ensuring that language is never a barrier to receiving excellent care.

Value-based care is a healthcare delivery model where providers are paid based on patient health outcomes rather than the volume of services delivered. Alianza Health Partners is built on this model — focusing on preventive care, chronic disease management, and care coordination to keep patients healthier while reducing unnecessary costs.

MyChron is Alianza's proprietary digital health platform. It includes bilingual mobile tools for patients and providers, AI-powered care gap detection, and real-time provider dashboards. MyChron helps identify patients who may be at risk and ensures timely outreach, improving outcomes across our network.

You can access primary care through Alianza Health Partners by contacting us directly at hello@alianza.health or calling (787) 555-0100. Our care coordinators will match you with a primary care provider in your area and assist with scheduling, insurance verification, and onboarding.

Alianza Health Partners serves all 78 municipalities of Puerto Rico through our primary care network, community care centers, and digital health platform. Our headquarters is located in San Juan, and we are actively expanding our in-person care footprint island-wide.

You can schedule a free consultation through our website, by emailing hello@alianza.health, or by calling (787) 555-0100 during business hours. We offer in-person consultations at our San Juan office as well as phone and video appointments for your convenience.

Yes, Alianza Health Partners works with a wide range of insurance plans including Medicare Advantage, Medicaid, and commercial plans. Our team will verify your coverage during the intake process. For patients without insurance, we offer guidance on available programs and options to help ensure access to care.