Digital Health

Alianza Health Partners Deploys MyChron Population Health Platform Across Puerto Rico Primary Care Network

MyChron, Alianza's proprietary bilingual population health and remote patient monitoring platform, is now live across Alianza's affiliated primary care practices, giving care teams real-time visibility into patient risk and care gap status.

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MyChron Digital Health Population Health Remote Patient Monitoring Technology

San Juan, PR – October 22, 2025 – Alianza Health Partners today announced the full deployment of MyChron, its proprietary bilingual population health and patient engagement platform, across its network of affiliated primary care practices in Puerto Rico. MyChron provides care teams with real-time risk stratification, care gap identification, remote patient monitoring integration, and patient-facing mobile tools designed specifically for Puerto Rico’s healthcare environment.

Designed for Puerto Rico, Not Adapted for It

Unlike off-the-shelf population health platforms built for the continental US market, MyChron was developed from the ground up with Puerto Rico’s patient demographics, payer mix, language preferences, and infrastructure realities in mind. The platform processes data from electronic health records, claims feeds, pharmacy systems, and remote monitoring devices to generate a comprehensive, longitudinal health profile for every attributed patient.

“Most population health tools were built for large health systems on the mainland and then sold to markets like Puerto Rico as an afterthought,” said Dr. Maria Santos, Chief Medical Officer of Alianza Health Partners. “MyChron was built the other way around—starting with the clinical and social realities of Puerto Rico’s patient population and working outward from there. The difference is evident in every workflow.”

Key Platform Capabilities

Risk Stratification and Work Lists: MyChron’s predictive models, trained on Puerto Rico-specific clinical and claims data, stratify attributed patient panels daily and deliver prioritized work lists to care managers and clinical staff. High-risk patients who are overdue for outreach, recently discharged from the hospital, or trending toward deterioration are surfaced automatically.

Remote Patient Monitoring: MyChron integrates with FDA-cleared devices for blood glucose, blood pressure, weight, and pulse oximetry monitoring. Readings transmit directly into the platform, with out-of-range alerts routed to the appropriate clinical team member for review and action.

Bilingual Patient Mobile Application: The MyChron patient app provides English and Spanish access to appointment scheduling, secure clinical messaging, medication reminders, and health education content tailored to each patient’s specific conditions. Video visit capabilities are integrated directly into the app.

Care Gap Closure Tracking: All HEDIS measures, preventive screenings, and chronic disease management protocols are tracked in real time. Care teams see exactly where their panel stands on each measure, and automated outreach campaigns drive patients toward closure.

Early Performance Results

In the initial deployment across Alianza’s pilot practices, MyChron-supported care teams achieved a 34% improvement in care gap closure rates within the first 90 days, including significant improvements in colorectal cancer screening, diabetes management, and hypertension control. Hospital readmission rates for patients enrolled in the remote monitoring program decreased by 22% compared to the same period in the prior year.

Availability and Expansion

MyChron is currently deployed across Alianza’s affiliated primary care network and will expand to Alianza Community Care Centers as they open across Puerto Rico’s municipalities. Alianza is also evaluating licensing arrangements with other Puerto Rico healthcare organizations seeking enterprise-grade population health capabilities without the investment required to build a proprietary platform.

For information about MyChron capabilities or partnership inquiries, contact Alianza Health Partners at hello@alianza.health.

About Alianza Health Partners Alianza Health Partners is a bilingual, primary care-led, value-based healthcare platform headquartered in San Juan, Puerto Rico, with a mission to bridge healthcare disparities across the Americas.